Every order in the UK comes with FREE 1st Class delivery.
Customers ordering from other European countries receive FREE Airmail delivery on orders over £40.
UK customers - services & delivery timeframes
All orders come with completely FREE 1st class delivery for our UK customers. Items sent by 1st Class delivery usually arrive in 1-3 working days. If your item has still not arrived after five working days, please contact us so that we can resolve the problem for you. Please note: Royal Mail 1st Class delivery is not a guaranteed next day service.
Orders placed before 2PM Monday to Friday are posted the same day. Orders placed after 2PM are posted on the next working day (orders placed after 2PM on a Friday are posted on the Monday, providing it is not a bank holiday). We are unable to post items on a Saturday or Sunday, or on bank holidays.
Orders over £40 in value are automatically upgraded to Priority Dispatch, free of charge.
Orders over £75 in value are automatically upgraded to Royal Mail Special Delivery, or DPD/Interlink Next Day delivery, free of charge.
We also offer a guaranteed next day delivery service via Royal Mail Special Delivery and DPD - this comes with a £7 charge (please select the Next Day option on the delivery method drop down menu on checkout). If your order is placed before 2PM (Monday to Friday), your order will be dispatched the same day. If your order is placed after 2PM, it will be dispatched on the next working day.
Orders placed on Christmas Eve, New Year's Eve or a bank holiday will be dispatched on the next working day.
For a full explanation of our delivery policies, please view our terms and conditions by clicking here.
Customers outside of the UK
We post to customers in countries around Europe. Orders of £40.00 or more qualify for FREE Airmail delivery. Postage is charged at £2.50 for orders under £40. Delivery via Air Mail usually takes around 5-10 working days, however in some cases items may take up to 15 working days to arrive. Our charges do not include customs or import duties which may be applied to your order by the relevant authorities. We have no control of these and it is your responsibility to pay for them.
We also offer a DHL Express 2-3 working day service to selected European countries. This service comes with a £15 charge to upgrade - it is the quickest and most efficient service that we offer to Europe.
We currently post to customers in:
Please note: Unfortunately we no longer post to Greece. We are sorry for any inconvenience caused.
All orders are packed carefully to ensure they arrive with you in pristine condition. If your items arrive faulty or not as described please contact us immediately so that we can resolve any problems for you.
Problems? Questions? Please get in touch via our contact page and we will be glad to help!