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  1. Home 
  2. / B2B Terms and Conditions

B2B Terms and Conditions

1. Interpretation

1.1 Definitions:

  • Business Day: a day (other than a Saturday, Sunday or public holiday) when banks in London are open for business.
  • Conditions: the terms and conditions set out in this document.
  • Contract: the contract between the Supplier and the Customer for the sale and purchase of the Goods in accordance with these Conditions.
  • Customer: the person or firm who purchases the Goods from the Supplier.
  • Force Majeure Event: an event or circumstance beyond a party's reasonable control.
  • Goods: the goods (or any part of them) set out in the Order.
  • Order: the Customer's order for the Goods, as set out in the Customer's purchase order form.
  • Supplier: NDISTRIBUTION LIMITED (registered in England and Wales with company number 07915989).

1.2 Interpretation:

(a) a reference to a statute or statutory provision is a reference to such statute or provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.

(b) any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms.

(c) a reference to writing or written includes emails.

2. Basis of contract

2.1 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

2.2 The Order constitutes an offer by the Customer to purchase the Goods in accordance with these Conditions. The Customer is responsible for ensuring that the terms of the Order are complete and accurate.

2.3 The Order shall only be deemed to be accepted when the Supplier issues an email to you to accept the Order, at which point the Contract shall come into existence.

2.4 All images descriptions and illustrations contained on the Supplier's website are produced for the sole purpose of giving an approximate idea of the Goods referred to in them. They shall not form part of the Contract nor have any contractual force.

3. Delivery

3.1 Delivery of the Goods shall cost a minimum of £5. If delivery will cost more than £5, we will contact you before accepting your Order.

3.2 The Supplier shall ensure that each delivery of the Goods is accompanied by a delivery note that shows the date of the Order, the type and quantity of the Goods (including the code number of the Goods, where applicable) and special storage instructions (if any).

3.3 The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location).

3.4 Delivery is completed on the completion of unloading of the Goods at the Delivery Location.

3.5 Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

3.6 If the Supplier fails to deliver the Goods, its liability shall be limited to the price of the Goods and the cost of delivery. The Supplier shall have no liability for any failure to deliver the Goods to the extent that such failure is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.

3.7 If the Customer fails to take delivery of the Goods after two delivery attempts, the Goods may be returned to the Supplier and the Supplier reserves the right to charge the delivery costs in respect of each failed delivery and return costs and the Supplier may resell or otherwise dispose of part or all of the Goods.

3.8 The Supplier may deliver the Goods by instalments. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.

4. Quality

4.1 The Supplier warrants that on delivery the Goods shall:

(a) Conform in all material respect with their description; and

(b) be free from material defects in design, material and workmanship

4.2 Subject to clause 3, if:

(a) the Customer gives notice in writing to the Supplier within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 1;

(b) the Supplier is given a reasonable opportunity of examining such Goods; and

(c) the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Customer's cost,

the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.

4.3 The Supplier shall not be liable for the Goods' failure to comply with the warranty set out in clause 1 in any of the following events:

(a) the Customer makes any further use of such Goods after giving notice in accordance with clause 2;

(b) the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, commissioning, installation, use and maintenance of the Goods or (if there are none) good trade practice regarding the same; or

(c) the Customer alters, tampers or repairs such Goods;

(d) the defect arises as a result of wilful damage, negligence, or abnormal storage or working conditions.

4.4 Except as provided in this clause 4, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 1.

4.5 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 are, to the fullest extent permitted by law, excluded from the Contract.

4.6 These Conditions shall apply to any repaired or replacement Goods supplied by the Supplier.

5. Price and payment

5.1 The price of the Goods shall be the price set out in the Order, subject to a minimum order value of £50 (plus VAT).

5.2 Payment for the Goods and all applicable delivery charges is in advance. We will not charge your debit card or credit card until we dispatch your Goods.

5.3 You can only pay for the Goods using a debit card, credit card or Paypal. We accept all major credit/debit cards. 

6. Limitation of liability

6.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for:

(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable);

(b) fraud or fraudulent misrepresentation;

(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979; or

(d) defective products under the Consumer Protection Act 1987; or

(e) any matter in respect of which it would be unlawful for the Supplier to exclude or restrict liability.

6.2 Subject to clause 1:

(a) the Supplier shall under no circumstances whatsoever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract; and

(b) the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed such amount that the Supplier’s insurer will pay in respect of any such claim.

7. General

7.1 Assignment and other dealings.

(a) The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights or obligations under the Contract.

(b) The Customer may not assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of its rights or obligations under the Contract without the prior written consent of the Supplier.

7.2 Entire agreement.

(a) his Contract constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

(b) Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in this agreement. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.

7.3 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.

7.4 Third party rights. No one other than a party to this Contract and their permitted assignees shall have any right to enforce any of its terms.

7.5 Governing law. The Contract, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation, shall be governed by and construed in accordance with the law of England and Wales.

7.6 Jurisdiction. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Contract or its subject matter or formation.

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